Offline address book not updating 2016

30 Apr

So there are three factors stopping you seeing that new user on the GAL (, however if that’s not an option, read on).Support for Outlook 2000 was dropped with Exchange 2007, Exchange 2010 only supports Outlook 2003 (post SP2).The GAL contains the names and email addresses of everyone that has an account with that Exchange Server and is configured automatically by Exchange.When you open the address book for the first time, the default address book is displayed.If you have a Microsoft Exchange account, the default address book is usually your Global Address List.For IMAP, POP3, and other types of email accounts, it is usually an Outlook Address Book.

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3) Force Active Directory to sync (repadmin /syncall /APed) Now, when you force a send/receive from Outlook, the address book will download cleanly!

This means that in the worst possible scenario, an update to the Address Book won’t become available to the user until 48 hours after the change.

This situation however is extremely rare since the default maintenance time on Exchange is at AM and updates and downloads are usually performed during working hours.

Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from.

And since this website’s main focus is on Outlook, it makes sense to start with Outlook as well ;-).